A delightful message for everyone!

51aAvepqRIL._SX329_BO1,204,203,200_                                                        The introduction to this book provides the reader  with a clear direction of the book’s intentions.

It states

  1. this is not a book for your grandparents about meditation
  2. it is not going to tell you enough information about what you do to become a practicing Buddhist
  3. it does provide reassurance that one does not necessarily have to change their life to embrace the truths identified in the book
  4. the author tells you that you will explore the fundamentals of the four of dignities of Shambhala vehicles of traditional Tibetan Buddhism

The book is divided into four sections

1. Part one: get your act together

2. Part two: how to save the world

3. Part three : letting go into space

4. Part four: relaxing into magic

The author, Lordo Rinzler, is a 28 year-old Buddhist teacher who states that he is talking to Generation O, which is defined as individuals and college or about to enter the workforce. He tackles the topic of Buddhism in a nonthreatening, easy to understand way. He explains the methodology of meditation, as well as how it might be used in everyday living.

One of the things I really like about this book are the discussions about everyday issues, with optional basic meditations that could be used by anyone interested. I find the book to be more about identifying awareness of self and interaction with others, rather than trying to promote a specific religion

While the author does address some of the more mystical side (to Westerners) of Buddhism, he delves into into real-world issues facing Generation O such as clothes, relationships, office politics, money, friends, school, making mistakes and a bit of politics.

My son was born and raised in Tennessee and exposed to Christian teachings and beliefs. When he was 23, he moved to Seoul South Korea to teach English. Over the next five years, he experienced a wide range of religions, including Buddhism, and felt much more at ease in his personal journey of seeking the truth. He has now returned to the U.S. and feels much more open minded about religious freedoms, ideas and methods of seeking a higher power.

I originally ordered this book for my son, but found I enjoyed it as much as I mentioned he will. It is a pleasure to recommend this book.

As always, comments and feedback are welcome

John J Hogan, CHA CMHS CHE CHO

John@Hoganhospitality.com    Office 480-436-0283   Cell 602-799-5375

Hotelier, Speaker, Educator, Author, Expert Witness

 

  •  Co-Founder & CLO, HospitalityEducators.com, Resources in Customer Services, Training, Marketing and Sales, Profitability

 

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A very good introduction for those looking to find the value of “mindfulness.”​

 Get Some Headspace: How Mindfulness Can Change Your Life in Ten Minutes a Day

My son lived in Korea for five years and had communicated a number of Eastern beliefs and practices from his time there and I therefore had a fundamental awareness of the topic of mindfulness through meditation.

The title of this book intrigued me because like many Westerners, I felt a void in certain areas and felt “head space” could be a positive. The author, Andy Puddicombe, is a former Buddhist monk and is recognized as an important mindfulness meditation expert in the UK.

The introduction seems a bit drawn out, but it actually dispels some myths about meditation and introduces the reader to the reasons behind the concepts in the book. It addresses the values and principles of meditation, and the author’s personal experiences.

The book is in sections

1. ‘The Approach’

2. The Practice’

3. ‘The Integration’,

Each of these move the reader from background and general interest to preparing to meditate and then to incorporating the concept of mindfulness into your life.

Along the way are a series of short exercises one can do while reading, which is really a good introduction.

The book is manageable and easy to follow. Personal examples and stories are blended throughout the book and make the topics easier to follow as he is describing them.

He tries to balance the value of meditation between focus and relaxation, which makes the comments on mindfulness more understandable. The focus of “Get Some Headspace” is a greater awareness and understanding of ourselves and those we interact with. It focuses on finding our inner self, choosing how we see life and how we communicate and communicate with others

Puddicombe declares that meditating just ten minutes a day increases productivity, clarity and focus, reduces stress and anxiety, and helps with weight loss, improves sleep and personal relationships. He quotes research on increased blood flow and physical changes in the part of the brain that helps to control emotions and behavior and that mindfulness training can effectively treat certain addictions and eating disorders. There are claims of enhanced performance, in making sleep easier, and in a series of other improvements in cognitive skills and reducing the intensity of negative emotions, anxiety and harmful stress.

In reading books that claim to be life changing, it is always a challenge to write a meaningful and early review until one gets to judge the lasting benefits. The author’s website includes 10 free audio mediation sessions, which are supportive in trying to learn the how and why of the 10 minute habit.

I rate a 4 Star, and feel that “Get Some Headspace” is a very good introduction for beginners those looking to find the value of “mindfulness.”

John J Hogan, CHA CMHS CHE CHO    John@Hoganhospitality.com

Office 480-436-0283   Cell 602-799-5375

Hotelier, Speaker, Educator, Author, Expert Witness

John J. Hogan, CHA CMHS CHE CHO

Speaker, Author, Expert Witness, Hotelier,Educator

Recommended Reading: A excellent resource for family businesses all the way to Global 500 companies.

41pRLZ-LGpL._SX327_BO1,204,203,200_As a member of the boomer generation, we often heard in business that one’s career may be boosted, enhanced or damaged not just the “what” we knew but also by the “who” we interacted with.

That observation continues today, but this book looks at the workplace in a different perspective. The “who” today is not just the ones at the top of an organization, but the talent located throughout at certain key positions.

The discussions include the actions and track records of four executives author Claudio Fernandez-Araoz describes as the greatest business leaders of recent times.

These include:

  1. Amazon’s Jeff Bezos
  2. Vale’s Roger Agnelli
  3. Apple’s Steve Jobs
  4. Samsung’s Yun Jong-Yong

Two of these are American, one is Korean and one is Brazilian. Some are better known than others in the US, but they do share some common values and strategies of how they made their organizations better and more successful. Many of those insights are shared by the four CEOs – success comes from recruiting and retaining top talent and giving the HR team the resources needed to remain on top.

This author has a track record in executive search and understands the pressure and needs in hiring CEOs and senior executives. This book recaps a number of his observations on that career of interviewing, recruitment and selection. This book is easy to read and contains practical, valuable information.

The chapters are short (4 to 7 pages) and the entire book of about 200 pages in six parts are well connected.

The message is geared towards hiring managers and the series of essays explains how to pick the right person for a job. This also means it could help one looking for a position. It discusses the needs to have clear expectations for people when hired or promoted and the likely consequences many of us have seen when favoritism is shown.

The author discusses holding executives and hiring managers accountable for who they decide to promote or hire, which is not the norm in many businesses.

This book offers insightful but very understandable lessons on both the recruitment and ongoing review process for management selection decisions.

It also gives one pause on the subject of succession planning.

This is an excellent resource for family businesses all the way to Global 500 companies.

Highly Recommended

John J Hogan, CHA CMHS CHE CHO    John@Hoganhospitality.com

Office 480-436-0283   Cell 602-799-5375

Hotelier, Speaker, Educator, Author, Expert Witness 

 

  • Co-Founder & CLOHospitalityEducators.com,  Resources in Customer Services, Training, Marketing and Sales, Profitability 

 

 

Winning Every Day: The Game Plan for Success – A Motivating Message of Sincerity and Inspiration

51L5j9ZmNYL._SX326_BO1,204,203,200_Winning Every Day

I had the opportunity to hear Lou Holtz as a keynote speaker a number of years ago,and I must say I was impressed by his message! While I knew a bit of his coaching background, I did not know much about the man, his beliefs or his approaches.

This book is an illustration of his messages that day – inspiring, down-to-earth, focused and caring. Unlike some other speakers who deliver their same speech regardless of where they are, Holtz personalized his message to the audience and that is what this book does.

In 11 chapters, he outlines his style and love of coaching, but he focuses more on his attention to family, the athletes he sincerely cares about and the role of the university or team environment. He is amusing, but sincere. His stories about attitude, perseverance, standards, pride, the lessons learned in both winning and losing are heartfelt and real.

I looked at other reviews and some of them were a bit critical about Notre Dame details or grammar, but this book is more than a coach talking about wins and championships. This is a book about dealing with the challenges of reality in life as well as a sport and I find it excellent.

As always, comments are welcome

John Hogan CHA CHE CMHS CHO

HospitalityEducators

Hogan Hospitality

john@hoganhospitality.com 602-799-5375

Recommended Reading/Viewing from John J Hogan|Stories Of The Women and Men Lost On September 11

By John J. Hogan, CHA CMHS CHE CHO
September 11, 2018

2001-2017 = 17 years of memories, lessons learned and values appreciated

This is the 5th repost of this blog message,  because it should remain in our minds and hearts that we all need to pay attention to our role, values and place in history.

9-11 marked the first time the USA had been successfully attacked on its own soil in an undeclared war by terrorists and it changed the country forever in many ways. Innocent civilians of all religions, professions, ages and activities were affected in ways not imagined before.

I was with a  major hotel company on that day and my team and I were delivering a workshop out of state. The 100% closing of all airports nationwide, of some roads, and of many government and business centers was an eerie sensation for the week that followed.

In the years since that day, on those times when I am interacting with groups and others on September 11th, I make sure we take that moment of silence to remember and reflect.

I encourage you to watch the following You Tube and then read the short recap of real people’s lives that follow.

When the World Stopped Turning: A 9/11 tribute

Remember and Reflect

While this blog first was published last year,  the lessons we learned from each other and about inner strengths are worth another look.

American Lives: The Stories Of The Men And Women Lost On September 11

I have had this book for several years now – I found it at a used book sale. I almost passed it by, but was genuinely moved by the collection of personal stories complied by the staff of Newsday and the Tribune Company.   If you choose to pass on the book, I understand – it is not easy to keep returning to such a memory, but I strongly recommend you read the brief collection of thoughts below.

This is a mini-biography of some of the women and men who lost their lives on that day.  Some of what really moved me were the titles in the stories.  You will understand without even reading the full story:

  • Robert, there’s another plane coming
  • Dad, I gotta go. There’s smoke in here now
  • Take care of my kids
  • She still lives in his dreams
  • She opened up his world
  • A recovered ring completes a circle of life
  • He made every day a party
  • That day, she learned she was pregnant
  • After 20 years, they still held hands
  • A hero by any definition
  • He ignored his own order to flee
  • Firefighting was all he talked about
  • He dreamed of a school for autistic kids
  • She beat Hodgkin’s and eased others pains
  • Her family’s first college graduate
  • Death in a place of prayer
  • They knew what was important
  • She kept going back in
  • A rescuer who wouldn’t be stopped
  • A coach who brought out kid’s potential
  • Her husband watched her disappear
  • She tried to block the cockpit
  • The man who said “let’s roll”
  • He stayed to check on an elderly colleague
  • A cool army vet who helped others evacuate
  • He saved his wife, but not himself
  • A son is born as a father is mourned
  • and probably 200 more headings and stories

The book is only 200 pages in a slightly oversize format.  The five sections are to the point:

Little Brother, You’re MVP in our hearts, and as sub-sections includes
1. last phone calls
2. love stories
3. FDNY and
4. lost promises

The first into heaven
5. they died together
6. rescuers
7. mothers, fathers, sisters, brothers
8. on the planes

A Husband is Missing No More
9. High Finance
10. New Americans
11. In the Pentagon

A Man of Unusual Disposition
12. free spirits
13. tower people
14. legacies

The List of the Lost
World Trade Center Occupants
Pentagon
Emergency/Rescue Personnel
American Airline Flight #11 -WTC North Tower
United Airliners Flight #175 -WTC South Tower
American Airlines Flight # 77 – Pentagon
United Airlines Flight #93 – Pennsylvania

HospitalityEducators.com was created to help hospitality businesses address problems via a training and information resource site to help you increase your Hotel’s revenue, market share and profitability.   This site can help you solve your problems now!      Read More 

  Success does not come by accident or chance.

Contact us for assistance – John.Hogan@HospitalityEducators.com or 602-799-5375

Recommended Reading – Great American Hoteliers: Pioneers of the Hotel Industry

Great American Hoteliers   Stanley Turkel has spent his career with a number of well-known companies in management roles.  These include Loews, Sheraton and Americana.  He consulted with Dunfey (now Omni) and found his permanent home in his favorite city – New York.  Turkel is well-known in the hotel industry, from his writing, his hotel consulting practice, his expert witness service in hotel-related cases, as well as asset management and hotel franchising consultation. He is certified as a Master Hotel Supplier Emeritus by the Educational Institute of AH&LA.

At times, Stan can be sometimes controversial in his monthly editorials NOBODY ASKED ME, BUT… yet without a doubt he has left his mark on the industry with his insights, his shared knowledge, the questions he asks and in his writing.

Turkel loves to share insights and stories about the history of hospitality.  He was designated as the Historian of the Year in both 2014 and 2015 by Historic Hotels of America, which is the official venue of the National Trust for Historic Preservation. This honor is presented to an individual for making a unique contribution in the research and presentation of hotel history and whose work has encouraged a wide discussion and a greater understanding and enthusiasm for American History.

I just finished a book I meant to read years ago and wish I had done so earlier. Great American Hoteliers: Pioneers of the Hotel Industry is a fascinating and interesting refresher of where much of our industry found its foundation.

At a time when the industry is soaring and ownership is as widespread as it has ever been, it is appropriate to look at where some of that success originated.

Turkel considered 16 hospitality professionals he ranked as significant. Alphabetically, they are:

  1. John Bowman – founder of the Biltmore Hotels brand
  2. Carl Fisher – the developer of Miami Beach
  3. Henry Flagler – the multi-industry entrepreneur who developed much of eastern Florida through railroads and hotels
  4. John Q. Hammons – an early Holiday Inn franchisee who developed his own systems and destiny
  5. Frederich Harvey – a turn of the century western developer who innovated national parks and service delivery
  6. Ernest Henderson – a real estate developer who accidently created the Sheraton Hotel brand and came to enjoy some of the facets of hospitality
  7. Conrad Hilton – a name recognized by most, but with stories that are worth reading about how he came to unintentionally make hotels his niche
  8. Howard Johnson – a restaurateur now mainly forgotten, but who made interstate food and lodging an essential part of American travel
  9. Willard Marriott – the father of better known Bill Marriott, Jr, this pioneer had to be convinced to change his beliefs and switch from food service in many facets to hotels
  10. K M Patel – one of the early innovators from India who found inn keeping as a bridge to success for his and many other Indian immigrants who found being a hotelier an honorable profession
  11. Henry Plant – a lesser known developer who developed the Gulf Coast of Florida
  12. George Pullman – not usually thought of as a hotelier, this innovator created hotels on wheels. This is a mixed story of success and unpleasant actions, in my estimation
  13. A M Sonnanbend – creator of a family business that managed many of New York and America’s better known eastern hotels as well as creating several brands
  14. Ellsworth Statler – I admit to a bias here, in that I know a great deal about one of the most innovative and creative hoteliers America has ever known. While he passed away in 1928, his legacy remains in construction, service, training, profitability, marketing and value for both guest and hotel owner.
  15. Juan Trippe – known primarily as an airline executive, this Pan Am innovator partnered travel with both hotels and air travel
  16. Kemmons Wilson – a construction builder, Wilson used his personal family travel challenges to create a family friendly hotel that grew to one of the world’s largest and best known brands

A book worth reading for a University level program, or for those who are looking to understand how the past influences the future.

HIGHLY RECOMMENDED

Respectfully

John J Hogan, CHA CHMS CHE CHO

John Hogan 10.16 no.6 John J. Hogan, CHA CMHS CHE CHO[1] is a career hotelier, author and educator who has held senior leadership with responsibility in several organizations involving operational, academic and entrepreneurial enterprise. He has been affiliated in management roles with Sheraton, Hilton, Dunfey (now Omni), Park Suite (now Embassy Suites), Med Center Inns of America, Best Western world headquarters and independent properties. He taught as an adjunct professor for more than 20 years at 3 different colleges and conducted more than 5,000 classes and workshops in his career as of 2016.

He is Co-Founder and Chief Learning Officer of HospitalityEducators.com, which was founded in 2010 as a solutions center for hotel owners and managers.  HospitalityEducators.com completely updated and has been facilitating the Certified Hotel Owners program for AAHOA since 2012, with a participant approval rating of over 97% and more than 1400 certifications to date.

As the principal of Hogan Hospitality, he has provided litigation support, hotel expert witness services and hotel owner support services. He holds a number of industry certifications and is a past recipient of the American Hotel & Lodging Association’s Pearson Award for Excellence in Lodging Journalism, as well as operational and marketing awards from international brands. He has served as President of both city and state hotel associations and as an elected Chair of a major brand Hotel Owners Council.

Specific new services, workshops and keynote topics can be found at johnjhogan.com, including

  • WHAT THEY DON’T TEACH YOU AT HOTEL SCHOOL
  • IT’S THE SIZE OF YOUR IDEA, NOT THE SIZE OF YOUR BUDGET
  • 2017 HOT TOPICS ON SAFETY, SECURITY AND LEGAL ISSUES FACING HOTEL OWNERS AND MANAGERS THIS YEAR
  • 15 TIMELESS STRATEGIES FOR TODAY’S LEADERS

 

He is currently working with his partner Kathleen Hogan and others on several new projects including the HOTELIERMASTERMIND series, an eBook series with Howard Feiertag on hotel sales, two new web sites and a fresh set of Keynote and Workshop programs, hospitality services and columns.

He writes regular columns for a number of global online services, has published 500 columns and 225 blogs for industry publications. He co-authored (with Howard Feiertag, CHA CMP) LESSONS FROM THE FIELD – a COMMON SENSE APPROACH TO EFFECTIVE HOTEL SALES as well co-authoring the Supervisory Skill Builders from the Educational Institute. Hogan’s professional experience includes over 43 years in operations, service, sales & marketing, training, management development and asset management on both a single and multi-property basis.

He has supported numerous industry boards that deal with education and/or cultural diversity for more than 15 years. He served on the AH&LA Certification Commission of the Educational Institute and as brand liaison to the NAACP and AAHOA with his long term involvement in the Certified Hotel Owner program.

 

Contact: John Hogan John.Hogan@HospitalityEducators.com                 602-799-5375

https://www.linkedin.com/in/drjohnhoganchache/

 

[1] Certified Hotel Administrator (CHA), Certified Master Hotel Supplier (CMHS), Certified Hospitality Educator (CHE), Certified Hotel Owner (CHO)

 

 

Recommended Reference from HospitalityEducators.com | Hospitality Law by Stephen Barth

A University textbook is not normally considered light reading, yet a number of them can offer us valuable information and resources.

This is a law book used in university classes. It is very detailed, includes many solid examples and case studies. The Q&A sections at the end reinforce the highlights made throughout each chapter.  The headings of the 15 chapters are self explanatory and offer insights and potential direction.

Hospitality Law

 

  1.  Prevention Philosophy
  2. Government Agencies Affecting Hospitality
  3. Business Structures
  4. Business Contracts
  5. Significant Hospitality Contracts
  6. Legally Managing Property
  7. Legally Selecting Employees
  8. Legally Managing Employees
  9. Your Responsibilities as a Hospitality Operator
  10. Your Responsibilities as a Hospitality Operator to Guests
  11. Your Responsibilities for Guest Property
  12. Your Responsibilities when Serving Food & Beverage
  13. Legal Responsibilities in Travel and Tourism
  14. Safety and Security Issues
  15. Managing Insurance

In addition to this reference book, I would also recommend The 2015 Hospitality Law Conference    http://hospitalitylawconference.com/ , which is not just for lawyers.

From development deals to management agreements, from food and beverage liability to labor and employment, and from claims management to anti-trust issues, the latest cases, trends and challenges in compliance, finance, law, risk, safety, and security are up for exploration at the 13th Annual Hospitality Law Conference, February 9-11, 2015.

The Owner Management Summit, co-located with the Hospitality Law Conference, intersects legal, finance and technology and includes sessions on: who owns the data, who is responsible for the data, development and unwinding management contracts.

I will write a separate column on this next week.

John Hogan       Kathleen Hogan

Hospitality.jpg

Kathleen Hogan Ireland Sept 2013John Hogan Sept 2013DSCN0215Dr. John Hogan CHA CMHS CHE CHO and Kathleen Hogan MBA CHO are the co-founders of  HospitalityEducators.com, which was created in 2010 to be a resource for hotel owners and professionals as they sought to improve market share, occupancy, operational efficiency and profitability.  The husband and wife team are transitioning the original membership site concept and evolving the business model today to a focused resource offering consulting, training, and individualized support to both hospitality and other service businesses.   Services include keynote addresses workshops, online support, metrics measurement, marketing and customer service from a group of more than a dozen experienced professionals.   While continuing to serve hospitality, the demand for these types of services is growing and can be personalized.

John Hogan is also the principal of HoganHospitality.com, which provides a range of expert professional services for hotel owners, including professional development for organizations, training, consulting and expert witness services.

Contact information:  Kathleen Hogan  480-436-0283, John Hogan 602-799-5375 or  service@hospitalityeducators.com

Keynotes: