Shared Thoughts from our Master Hospitality Planner and Promotional Calendar

New Year’s Resolutions are one thing…. a calendar of events that provides a road map of operational and marketing reminders is an effective way to keep fresh and current.

Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
	February 2013
2/17 Review your recruiting resources and find a new one	2/18    Call at least 5 clients this week      Check the condition of all ice machines and  water filters.	2/19   Set-up cross training of at least one person this week- it will motivate them and help everyone	2/20 Review & update your web site,   whether you are branded or independent. You must keep this fresh & current!	2/21 Review all emergency plans regularly with staff. Update quarterly or as needed – document changes	2/22  Change oil and document safety check of hotel vehicles – at least every 60 days or as needed	2/23 Test fire alarm  & check all fire extinguishers- document.

Success does not come by accident or chance.

Contact us for assistance.

John.Hogan@HospitalityEducators.com or 602-799-5375

HospitalityEducators.com was created to help hospitality businesses address problems via a training and information resource site to help you increase your Hotel’s revenue, market share and profitability.  With more than 1,000 pages of tips, guides, best practices, strategies, plans, budgets, videos and resources, HospitalityEducators.com is the #1 independent website for hotel owners and managers.  This site can help you solve your problems now!      Read More  

KEYS TO SUCCESS  is the umbrella title for my 2011-2012 programs, hospitality services and columns. This year’s writings focus on a variety of topics for hotel owners, managers and professionals including both my “HOW TO” articles, HOSPITALITY CONVERSATIONS™, Lessons from the Field™, Hotel Common Sense™ , THE P-A-R PRINCIPLE™  and Principles for Success.

Feel free to share an idea for a column at john.hogan@hospitalityeducators.com   anytime or contact me regarding consulting, customized workshops, speaking engagements … And remember – we all need a regular dose of common sense,

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John Hogan is a successful hospitality executive, educator, author and consultant and is a frequent keynote speaker and seminar leader at many hospitality industry events. He is CEO and Co-Founder of www.HospitalityEducators.com , which delivers focused and affordable counsel in solving specific challenges facing hospitality today.
www.HospitalityEducators.com  is a membership site offering a wide range of information, forms, best practices and ideas designed to help individual hoteliers and hospitality businesses improve their market penetration, deliver service excellence and increase their profitability.

www.HoganHospitality.com
Your Hospitality Resource for the Hotel Owner, Innkeeper, Manager and Hospitality Industry Associations.

 

A week of operational and promotional ideas for hoteliers

A week of operational and promotional ideas for hoteliers

11  Cheer up the Lonely Day World Population Day Hold daily pre-shift meetings in housekeeping and engineering to improve communications Walk the hotel and view it from a guest perspective.

12 Heavy clean at least 10% of all guest rooms this month Step 2 of  next year’s capital budget plan, with preliminary plan submitted to owner or mgt group.

13  Embrace Your Geekness Day Test fire alarm  & check all fire extinguishers– document. Check the condition of all ice machines and water filters.

14   Bastille Day Hold a special class on customer service this week for representatives of different depts..

15  Tapioca Pudding Day Call at least 5 clients this week Provide awareness training of Blood borne Pathogens to all housekeeping staff.

16 Phone your hotel & make a reservation to see how your guests are treated AND to see how effective staff training is. Recognize the champions

17 Change oil and document safety check of hotel vehicles – at least every 60 days or as needed

Some Shared Thoughts from our Master Hospitality Planner and Promotional Calendar

June 2010
Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
		1 Plant trees to save energy. Depending on your location, deciduous trees on the southern and western sides of your hotel can provide shade in hot weather & allow natural heat from the sun to shine through in winter	2 Review & update your web site, whether you are branded or independent. You must keep this fresh & current!	3  Monthly Reminder Fix dripping faucets & constantly running toilets – you are paying for both water & sewage for all that unused water,  Many are easy to repair.	4 Old Maid’s Day Create a plan that works with area businesses that offer coupons, packages, with live and on line cross selling . Monthly reviews.	5  World Environment Day Send every employee a signed birthday card to his/her home. Prepare them early in the month  & mail each group once a week.  The personal touches matter.