A week of operational and promotional ideas for hoteliers
|11 Cheer up the Lonely Day
Hold daily pre-shift meetings in housekeeping and engineering to improve communications
Walk the hotel and view it from a guest perspective.
Heavy clean at least 10% of all guest rooms this month
Step 2 of next year’s capital budget plan, with preliminary plan submitted to owner or mgt group.
|13 Embrace Your Geekness Day
Test fire alarm & check all fire extinguishers– document.
Check the condition of all ice machines and water filters.
|14 Bastille Day
Hold a special class on customer service this week for representatives of different depts..
|15 Tapioca Pudding Day
Call at least 5 clients this week
Provide awareness training of Blood borne Pathogens to all housekeeping staff.
|16 Phone your hotel & make a reservation to see how your guests are treated AND to see how effective staff training is. Recognize the champions||17 Change oil and document safety check of hotel vehicles – at least every 60 days or as needed|