Lodging Leaders Podcast Guest Blog: HOTEL CRIME- How to manage a high-profile case

When a hotel becomes a crime scene, there is little an owner or manager can do to ward off publicity. But a hotel can recover from a crisis and save its image if it has a plan in place to deal with the aftermath of a high-profile incident. Hotel crime has escalated around the world, and the U.S. is no exception. Some U.S. hotels have been indelibly marked by crime. No matter if the hotel redesigns or even closes, the site is known forever for the high-profile incident. In a few cases, owners have embraced the notoriety and actually made it work for their business. In this episode, we talk with: Nancy Patel, a hotelier who acquired a Texas hotel without knowing its infamy Chris Daly, a hospitality PR expert who specializes in crisis communication Imesh Vaidya, a hotelier who has been a spokesman for his city’s lodging community in the aftermath of hotel-related crimes Click here to listen to the full episode Jonathan Albano, CHO Host of the Lodging Leaders Podcast Co-Creator of the Build Great Hotel Teams Training Program (404) 594-4484 Connect with Lodging Leaders        Copyright © 2019 The Lodging Leaders Podcast, All rights reserved. You are receiving this email because you opted in to our email list on LodgingLeaders.com

Comments and suggestions for future articles are always welcome john@hoganhospitality.com 

 

John J Hogan, CHA CMHS CHE CHO

Hotelier, Speaker, Educator, Author, Expert Witness

• Principal,  HoganHospitality.com   Expert Witness Services, Workshops, Consulting
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