HospitalityEducators.com asks “How would your staff rate you as their Manager (or Boss)?”

 Compare your thoughts with these statistics from around the world

Employees Give Their Bosses a Passing Grade

HTrends

Employers worldwide have received a mixed report card, with less than half of all survey respondents saying that their bosses have done a good job in preparing them for future success, according to the latest survey results from Kelly Services® (NASDAQ: KELYA) (NASDAQ: KELYB).

The findings are part of a new report, The Evolving Workforce: Effective Employers, based on the findings of the , which obtained the views of approximately 97,000 people in 30 countries.

Asked to rate their bosses, employees have delivered a passing grade for their performance, with an average score of 6.4 out of 10. Only 37 percent of respondents say that their bosses have done a good job in preparing them for future success. A total of 45 percent say they have not been well-prepared, and 17 percent are uncertain.

Nearly half of all those surveyed would be willing to recommend their current employer to a friend or acquaintance.

Results of the survey, globally, show:

    • Both Gen Y (aged 18-29) and Gen X (aged 30-47) agree that Gen X make the best leaders, but baby boomers (aged 48-65) strongly believe that their own generation are the superior business managers.
    • The most important quality in a good boss is leadership style nominated by 26 percent, slightly ahead of vision and clear direction (24 percent), and communication style (19 percent).
    • Almost half of respondents describe their organization’s leadership culture as either “empowering” or “inclusive.” A total of 31 percent describe it as “authoritative” or “oppressive.”
    • Slightly less than half (44 percent) say that their efforts at work are recognized and rewarded.
    • Among those respondents who say they feel rewarded and recognized for their work, more than two thirds (67 percent) say this takes the form of being “noticed by management,” while 17 percent receive bonuses or incentives, and 12 percent are acknowledged through formal programs.


For more information about these survey results and other key global and generational findings, please visit the Kelly Press Room.

The findings are part of a new

report, The Evolving Workforce: Effective Employers, based on the findings of the , which obtained the views of approximately 97,000 people in 30 countries.   

 

 

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HospitalityEducators.com was created to help hospitality businesses address problems via a training and information resource site to help you increase your Hotel’s revenue, market share and profitability.  With more than 1,000 pages of tips, guides, best practices, strategies, plans, budgets, videos and resources, HospitalityEducators.com is the #1 independent website for hotel owners and managers.  This site can help you solve your problems now!      Read More  

KEYS TO SUCCESS  is the umbrella title for my 2011-2012 programs, hospitality services and columns. This year’s writings focus on a variety of topics for hotel owners, managers and professionals including both my “HOW TO” articles, HOSPITALITY CONVERSATIONS™, Lessons from the Field™, Hotel Common Sense™ , THE P-A-R PRINCIPLE™  and Principles for Success.

Feel free to share an idea for a column at john.hogan@hospitalityeducators.com   anytime or contact me regarding consulting, customized workshops, speaking engagements … And remember – we all need a regular dose of common sense,


 

John Hogan is a successful hospitality executive, educator, author and consultant and is a frequent keynote speaker and seminar leader at many hospitality industry events. He is CEO and Co-Founder of www.HospitalityEducators.com , which delivers focused and affordable counsel in solving specific challenges facing hospitality today.
www.HospitalityEducators.com  is a membership site offering a wide range of information, forms, best practices and ideas designed to help individual hoteliers and hospitality businesses improve their market penetration, deliver service excellence and increase their profitability.

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