Recommended Reference from HospitalityEducators.com | Hospitality Law by Stephen Barth

A University textbook is not normally considered light reading, yet a number of them can offer us valuable information and resources.

This is a law book used in university classes. It is very detailed, includes many solid examples and case studies. The Q&A sections at the end reinforce the highlights made throughout each chapter.  The headings of the 15 chapters are self explanatory and offer insights and potential direction.

Hospitality Law

 

  1.  Prevention Philosophy
  2. Government Agencies Affecting Hospitality
  3. Business Structures
  4. Business Contracts
  5. Significant Hospitality Contracts
  6. Legally Managing Property
  7. Legally Selecting Employees
  8. Legally Managing Employees
  9. Your Responsibilities as a Hospitality Operator
  10. Your Responsibilities as a Hospitality Operator to Guests
  11. Your Responsibilities for Guest Property
  12. Your Responsibilities when Serving Food & Beverage
  13. Legal Responsibilities in Travel and Tourism
  14. Safety and Security Issues
  15. Managing Insurance

In addition to this reference book, I would also recommend The 2015 Hospitality Law Conference    http://hospitalitylawconference.com/ , which is not just for lawyers.

From development deals to management agreements, from food and beverage liability to labor and employment, and from claims management to anti-trust issues, the latest cases, trends and challenges in compliance, finance, law, risk, safety, and security are up for exploration at the 13th Annual Hospitality Law Conference, February 9-11, 2015.

The Owner Management Summit, co-located with the Hospitality Law Conference, intersects legal, finance and technology and includes sessions on: who owns the data, who is responsible for the data, development and unwinding management contracts.

I will write a separate column on this next week.

John Hogan       Kathleen Hogan

Hospitality.jpg

Kathleen Hogan Ireland Sept 2013John Hogan Sept 2013DSCN0215Dr. John Hogan CHA CMHS CHE CHO and Kathleen Hogan MBA CHO are the co-founders of  HospitalityEducators.com, which was created in 2010 to be a resource for hotel owners and professionals as they sought to improve market share, occupancy, operational efficiency and profitability.  The husband and wife team are transitioning the original membership site concept and evolving the business model today to a focused resource offering consulting, training, and individualized support to both hospitality and other service businesses.   Services include keynote addresses workshops, online support, metrics measurement, marketing and customer service from a group of more than a dozen experienced professionals.   While continuing to serve hospitality, the demand for these types of services is growing and can be personalized.

John Hogan is also the principal of HoganHospitality.com, which provides a range of expert professional services for hotel owners, including professional development for organizations, training, consulting and expert witness services.

Contact information:  Kathleen Hogan  480-436-0283, John Hogan 602-799-5375 or  service@hospitalityeducators.com

Keynotes: 

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Recommended Reading from HospitalityEducators.com| Will there be Donuts?: Better Business One Meeting at a Time

 

 

will there be donuts

This is a different kind of title for me to use “An unusual book with some solid messages……..”, but this is a different kind of book.

It is authored by David Pearl,a UK based business consultant, who seems to understand meetings. He has a solid background and his intent is sharing ways to avoid having to attend more of those horrible group activities (called meetings) that are so often disorganized, held without real purpose and providing any tangible results for anyone except the ego of select people who called the meeting.

The book has 5 sections and the first 2 sections discuss “nearly meeting” and “really meeting” in the 1st 60 pages.

Section 3 dissects the “anatomy of meeting” and I found this to be to the point and helpful for people who are looking to better organize themselves and the team.

The next 58 pages in section 4 discusses and critiques the 7 kinds of meetings, which is easy to read and offers some good points. The last 20 pages of “Meeting Mischief” is mis-titled – it really has the solutions needed by most of us.

`Will There Be Donuts?’ is a “cute’ title, but I found a few too many “cute” sayings (hey everyone, i just saw a mammoth- p.168 & repeated over and over, a Harry meeting Sally, etc).

The author does communicate some solid ideas of the who, how, why, what and when of meetings.

This is worth reading.

John J. Hogan CHA CHMS CHE CHO
Hospitality Educators
Hogan Hospitality

 

Hospitality.jpg

Kathleen Hogan Ireland Sept 2013John Hogan Sept 2013DSCN0215John J. Hogan CHA CMHS CHE CHO and Kathleen Hogan MBA CHO are the co-founders of  HospitalityEducators.com, which was created in 2010 to be a resource for hotel owners and professionals as they sought to improve market share, occupancy, operational efficiency and profitability.  The husband and wife team are transitioning the original membership site concept and evolving the business model today to a focused resource offering consulting, training, and individualized support to both hospitality and other service businesses.   Services include keynote addresses workshops, online support, metrics measurement, marketing and customer service from a group of more than a dozen experienced professionals.   While continuing to serve hospitality, the demand for these types of services is growing and can be personalized.

John Hogan is also the principal of HoganHospitality.com, which provides a range of expert professional services for hotel owners, including professional development for organizations, training, consulting and expert witness services.

Contact information:  Kathleen Hogan  480-436-0283, John Hogan 602-799-5375 or  service@hospitalityeducators.com

Workshops Available: 

 Lessons From the Field:   A Common Sense Approach to Effective Hotel Sales 

A to Z Steps to Profits

45 Proven Ways to Succeed in Hospitality in Any Economy

Hotel Sales Action Steps to Succeed – Anytime, Anywhere 

10 Hotel Mistakes to Avoid in Selling