Recommended Reference from HospitalityEducators.com | Hospitality Law by Stephen Barth

A University textbook is not normally considered light reading, yet a number of them can offer us valuable information and resources.

This is a law book used in university classes. It is very detailed, includes many solid examples and case studies. The Q&A sections at the end reinforce the highlights made throughout each chapter.  The headings of the 15 chapters are self explanatory and offer insights and potential direction.

 

1.  Prevention Philosophy
2. Government Agencies Affecting Hospitality
3. Business Structures
4. Business Contracts
5. Significant Hospitality Contracts
6. Legally Managing Property
7. Legally Selecting Employees
8. Legally Managing Employees
9. Your Responsibilities as a Hospitality Operator
10. Your Responsibilities as a Hospitality Operator to Guests
11. Your Responsibilities for Guest Property
12. Your Responsibilities when Serving Food & Beverage
13. Legal Responsibilities in Travel and Tourism
14. Safety and Security Issues
15. Managing Insurance

In addition to this reference book, I would also recommend The 2015 Hospitality Law Conference    http://hospitalitylawconference.com/ , which is not just for lawyers.

From development deals to management agreements, from food and beverage liability to labor and employment, and from claims management to anti-trust issues, the latest cases, trends and challenges in compliance, finance, law, risk, safety, and security are up for exploration at the 13th Annual Hospitality Law Conference, February 9-11, 2015.

The Owner Management Summit, co-located with the Hospitality Law Conference, intersects legal, finance and technology and includes sessions on: who owns the data, who is responsible for the data, development and unwinding management contracts.

I will write a separate column on this next week.

John Hogan       Kathleen Hogan

Dr. John Hogan CHA CMHS CHE CHO and Kathleen Hogan MBA CHO are the co-founders of  HospitalityEducators.com, which was created in 2010 to be a resource for hotel owners and professionals as they sought to improve market share, occupancy, operational efficiency and profitability.  The husband and wife team are transitioning the original membership site concept and evolving the business model today to a focused resource offering consulting, training, and individualized support to both hospitality and other service businesses.   Services include keynote addresses workshops, online support, metrics measurement, marketing and customer service from a group of more than a dozen experienced professionals.   While continuing to serve hospitality, the demand for these types of services is growing and can be personalized.

John Hogan is also the principal of HoganHospitality.com, which provides a range of expert professional services for hotel owners, including professional development for organizations, training, consulting and expert witness services.

Contact information:  Kathleen Hogan  480-436-0283, John Hogan 602-799-5375 or  service@hospitalityeducators.com

Keynotes: 

• It’s the Size of Your Idea,  Not the Size of Your Budget
• 15 Timeless Philosophies in Leadership and Hospitality
• Becoming a Class of One
• Where is Your Desk? 
• THE Service Code
• From the Chalkboard to the Front Line –  What They Don’t Teach You at Hotel School  
• Understanding Brands  Maximizing the Equity in All of Your Hospitality Brands
• Russell Rules – Teams Win 
• Pilgrims to Pioneer

Recommended Reading from HospitalityEducators.com | An excellent resource with value to a reader who will take the time to pay attention

Manifest Moment to Moment: 8 Principles to Create the Life You Truly Desire

 

 

My adult son was visiting with us on vacation last summer and saw I was reading this book. His question was direct and logical – haven’t you read enough of these self improvement books over the years?

Good question that made me think.

I usually read about two books per week – one a novel and the other one that can teach me something or give me some insights I did not have previously.

This book may or may not share something “new” to a reader – it depends on where that reader is in relation to their life journey. We all encounter challenges with both successes and failures in life. It is how we deal with those experiences that makes a difference.

This book is published by Hay House, which was founded by Louise Hay http://en.wikipedia.org/wiki/Louise_Hay . This publisher has a number of excellent books for people at all stages in life.

The authors connected in Tuscon Arizona , where one is a University Professor and the other a corporate educator, consultant and life coach.

The book has eight principles the authors describe as guides to help create the life the reader really want. Some will likely have a deeper meaning than others, but they do flow well.

1. You Have a Unique Soul Mission.
2. It’s All About Energy.
3. Intuition is the Magic Wand.
4. Your Belief and Your Story Do Not Define You and Can Be Changed.
5. Your Desire Forms the Basis of Every Manifestation.
6. Intention Overcomes Every Obstacle.
7. You Have the Power to Clear, Heal and Reinvent Constantly.
8. Your Inner Guidance Knows the Path to Creating Life Balance.

There are some short checklists and exercises of value to a reader who will take the time to pay attention, which is sometimes a challenge for me as it seems I am often in a rush to finish a book rather than “listen” to the messages in them.

An excellent resource with  value to a reader who will take the time to pay attention

Recommended!

Dr. John Hogan
Hospitality Educators
Hogan Hospitality

 

 John J. Hogan     CHA CHMS CHE CHO

Hospitality Educators                      Hogan Hospitality

John J. Hogan CHA CMHS CHE CHO and Kathleen Hogan MBA CHO are the co-founders of HospitalityEducators.com, which was created in 2010 to be a resource for hotel owners and professionals as they sought to improve market share, occupancy, operational efficiency and profitability.

The husband and wife team are transitioning the original membership site concept and evolving the business model today to a focused resource offering consulting, training, and individualized support to both hospitality and other service businesses.   Services include keynote addresses workshops, online support, metrics measurement, marketing and customer service from a group of more than a dozen experienced professionals.   While continuing to serve hospitality, the demand for these types of services is growing and can be personalized.

John Hogan is also the principal of HoganHospitality.com, which provides a range of expert professional services for hotel owners, including professional development for organizations, training, consulting and expert witness services.

Contact information: 

Kathleen Hogan  480-436-0283, John Hogan 602-799-5375

service@hospitalityeducators.com

Keynotes: 

• It’s the Size of Your Idea,  Not the Size of Your Budget
• 15 Timeless Philosophies in Leadership and Hospitality
• Becoming a Class of One
• Where is Your Desk? 
• THE Service Code
• From the Chalkboard to the Front Line –  What They Don’t Teach You at Hotel School  
• Understanding Brands  Maximizing the Equity in All of Your Hospitality Brands
• Russell Rules – Teams Win 
• Pilgrims to Pioneer

Workshops Available: 

•  Lessons From the Field:   A Common Sense Approach to Effective Hotel Sales 
• A to Z Steps to Profits
• 45 Proven Ways to Succeed in Hospitality in Any Economy
• Hotel Sales Action Steps to Succeed – Anytime, Anywhere 
• 10 Hotel Mistakes to Avoid in Selling 

An Insight from HospitalityEducators.com and Young Hoteliers | A YouTube Smile

The 1st quarter of what WAS a new year is about wrap up.   We have likely all experienced certain successes and disappointments over the last quarter (and year)  and are looking forward to renewed enthusiasm .

Will the next quarter automatically bring changes? Of course it will , but changes are neither positive or negative until they are acted on.  Where do those changes come from?

To those of us under 40 years of age, we have had the habit of being able to or at times forced to follow the ideas and direction of those older and we hope, wiser for their experience.   For those of us over 40, we are expected to share some of our knowledge and at the same time, acknowledge that the next generation will have some exceptional ideas, energy and momentum that we should tap into.

In our HospitalityEducators.com training and certification programs, we rely on the balance offered by blended learning.   This approach includes case studies, some lecture from experienced faculty, substantial interaction in group discussions and videos.  Participants in our programs often span three generations of professionals looking to improve their professionalism and we are always looking for ways to make learning more enjoyable.

One You Tube that I often use was one created by and brought to us all by attendees at the The Young Hoteliers Summit.   This now annual Young Hoteliers Summit in 2014 had delegates and team members that came together from 26 schools, spanning 5 continents and 15 nationalities. Their energy and enthusiasm showed they were HAPPY, as can be seen in this short message!   We use it after lunch to get people re-energized and to see that ‘We are Happy’ is a mind set.

The Young Hoteliers Summit has a serious side and acts towards improving professional opportunities for young talent in hospitality. It is the first entirely student focused and student run hospitality summit, designed to reduce the gap between the key stakeholders — industry, academic institutions and students from leading hotel management schools around the world. Creating a platform for knowledge and idea exchange, networking opportunities and a friendly competition, it works to foster a dialogue on employment related topics between these stakeholders.

The 2nd video shows the business side of the event.

While I have not yet attended this Summit, I recognize the zeal and intensity of all who participate, regardless of age or country or any other descriptor.  We all need to learn how to be energized, motivated, focused and HAPPY.

The 2015 Summit is fast approaching and this year’s attendees know what they are looking forward to.

Do you?

.John Hogan       Kathleen Hogan

Dr. John Hogan CHA CMHS CHE CHO and Kathleen Hogan MBA CHO are the co-founders of  HospitalityEducators.com, which was created in 2010 to be a resource for hotel owners and professionals as they sought to improve market share, occupancy, operational efficiency and profitability.  The husband and wife team are transitioning the original membership site concept and evolving the business model today to a focused resource offering consulting, training, and individualized support to both hospitality and other service businesses.   Services include keynote addresses workshops, online support, metrics measurement, marketing and customer service from a group of more than a dozen experienced professionals.   While continuing to serve hospitality, the demand for these types of services is growing and can be personalized.

John Hogan is also the principal of HoganHospitality.com, which provides a range of expert professional services for hotel owners, including professional development for organizations, training, consulting and expert witness services.

Contact information:  Kathleen Hogan  480-436-0283, John Hogan 602-799-5375 or  service@hospitalityeducators.com

Keynotes: 

• It’s the Size of Your Idea,  Not the Size of Your Budget
• 15 Timeless Philosophies in Leadership and Hospitality
• Becoming a Class of One
• Where is Your Desk? 
• THE Service Code
• From the Chalkboard to the Front Line –  What They Don’t Teach You at Hotel School  
• Understanding Brands  Maximizing the Equity in All of Your Hospitality Brands
• Russell Rules – Teams Win 
• Pilgrims to Pioneer