Questions from – Where do you stand on the Four E’s (Economy, Environment, Elections & Ethics)

2012 is another year of change, this time with a focus on the Es

  1. Economies are still in the doldrums of reality, although not in the words of those looking to be re-elected or and always in the slogans of those looking to unseat the incumbents.  What specific tactics are you taking to improve your business environment?
  2. Environmental issues and sustainability  are here to stay – what are we in hospitality doing to demonstrate our conservation, our corporate concern and appreciation for our assets?
  3. Elections are held regularly globally; this year, the US will decide on a President, 435 Congresspersons, 33 Senators,  11 state governors and many more local offices.  How many of those candidates will we in hospitality actively take a role in supporting because they offer reasonable approaches to governance, taxes, regulation and accountability?
  4. Ethics– it seems unusual to have the term “ethics” follow “elections.  I really should have placed it before the elections E, shouldn’t  I?                                                                  Would it have made a difference?   I am reading an exceptional book on the topic of how elected officials have become so tangled in the wrong issues.  Republic, Lost: How Money Corrupts Congress–and a Plan to Stop It by Lawrence Lessig is a book that will both discourage and inspire readers.  My partner and Publisher @, Kathleen Hogan, reviewed it and I encourage you to read both her  review and the book.


Success in hotels and hospitality does not come by accident or chance.

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KEYS TO SUCCESS  is the umbrella title for my 2012 programs, hospitality services and columns. This year’s writings focus on a variety of topics for hotel owners, managers and professionals including both my “HOW TO” articles, HOSPITALITY CONVERSATIONS™, Lessons from the Field™, Hotel Common Sense™ , THE P-A-R PRINCIPLE™  and Principles for Success.

Feel free to share an idea for a column at   anytime or contact me regarding consulting, customized workshops, speaking engagements … And remember – we all need a regular dose of common sense,


John Hogan is a successful hospitality executive, educator, author and consultant and is a frequent keynote speaker and seminar leader at many hospitality industry events. He is CEO and Co-Founder of , which delivers focused and affordable counsel in solving specific challenges facing hospitality today.  is a membership site offering a wide range of information, forms, best practices and ideas designed to help individual hoteliers and hospitality businesses improve their market penetration, deliver service excellence and increase their profitability.
Your Hospitality Resource for the Hotel Owner, Innkeeper, Manager and Hospitality Industry Associations.