For your reading consideration: Thoughtful and a Bit of Business History

For your reading consideration: Thoughtful and a Bit of Business History –             MAKING THE WORLD BETTER -the ideas that shaped a company & a century

I was surprised to see so many IBM retired and former employees reviewing and quoted in this book, but on reflection that makes sense. IBM for the past 100 years now has played a major role in the evolution of both US and global business history.

The book at times is a bit too anecdotal for the person who may not be a techie or who may not care about the details of some of the IBM story but overall it hits the mark.

In the three major sections, they cover:

1. The science – this is the pioneering segment of how to move from the incredible basics to the foundations of meaningful technology for the every day person.

2. Thomas Watson Sr had adopted the slogan “THINK” in 1911 and section 2 addresses the evolution of creating economic value from knowledge. IBM did not do everything “right” but they did help to create the concept of the modern corporation.

3.Making the World Better completes the circle and shares global stories of balancing business, values, ethics and profitability while dealing with governments and greed.

Regardless of how one feels about certain kinds of computers or high tech, this is worth the read.

As always, feedback is appreciated.

John J Hogan, CHA CMHS CHE CHO

John@Hoganhospitality.com    Office 480-436-0283   Cell 602-799-5375

Hotelier, Speaker, Educator, Author, Expert Witness

What is your assessment of the Gillette message: The Best Men Can be?

Watch this 90 second video & share your insights why there are 40% more negative than positive responses to this message about “The Best Men Can Be”?

 

🙏🏼 PLEASE HIT THE LIKE BUTTON IF YOU FOUND THIS ARTICLE HELPFUL

 

As always, feedback is appreciated.

John J Hogan, CHA CMHS CHE CHO

John@Hoganhospitality.com    Office 480-436-0283   Cell 602-799-5375

Hotelier, Speaker, Educator, Author, Expert Witness

This book addresses problems faced by all business owners

I continue to dislike the title of the series “……for Dummies”, but I again must compliment the author Jim Muehlhausen of this particular book.  

This is a book that addresses problems faced by all business owners, managers and want-to-be entrepreneurs, as it discusses ways to understand, develop and use business models. The author tackles an imprecise concept and sets it into understandable fundamentals germane to most businesses.

Amazon and every book store have literally millions of business books on strategy, creating a plan and related topics. This book takes theory and moves it into practice.

The author, in a simple graphic places a business model into eight areas:

  1.  Market attractiveness
  2. Unique value proposition
  3. Profit model
  4.  Sales performance model
  5. Ongoing competitive advantage
  6.  Innovation factor
  7.  Pitfall avoidance
  8. Graceful exit

The book also provides useful tips, tools and tutorials on how to use the concepts outlined in the book, which properly positions the business model as the base of profitability

The author knowingly establishes the fact that Business Models can erode and if one is not working to move forward, then reality says one is actually moving backwards.

We counsel many small hotels and hospitality businesses – many are franchised, which can be a positive but there is so much more than the sign on the building.

This is an easy to read resource with practical approaches and the information. Well done and highly recommended!

As always, feedback is appreciated.

John J Hogan, CHA CMHS CHE CHO

John@Hoganhospitality.com    Office 480-436-0283   Cell 602-799-5375

Hotelier, Speaker, Educator, Author, Expert Witness

Virtual Teamwork: Mastering the Art and Practice of Online Learning and Corporate Collaboration

Recommended Reading-Virtual Teamwork: Mastering the Art and Practice of Online Learning and Corporate Collaboration

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 A Mixed Message That Has Its’ Strengths

1. This book includes a diverse group of essays on online learning and online collaboration in the business world. These essays do offer reasonable approaches to learning theory but they do seem to include hard to follow material that is both dated and contradictory. Many are from pre-2000, which is not exactly cutting edge for a book released in 2011 and the table of contents or index do not refer to current mainstay services such as Facebook, Google, Twitter or YouTube

2. I was looking for a resource that had a broader perspective of online learning and the title implied this was going to include collaboration techniques, which it barely does. Virtual Teamwork is not a text about “How to Learn to Deliver Online Learning,” yet it seems to challenge non-online learning as being out-of-date.

3. To be balanced, the book does have useful tips on managing a team and references ways to address the cultural diversity of global teams.

4. I have been both a University professor and a corporate educator and we all realize that traditional classrooms are commonly supported by online resources and anyone participating in learning today recognizes that using virtual collaboration tools is customary today. If you work virtually, this book will likely boost your importance to your audience.

5. I believe Virtual Teamwork is a helpful resource for educators or faculty who assigns team projects in their courses, as it covers the basics of creating meaningful teams, expectation setting, and management.

6. On the whole, this book provides reasonable suggestions and tips for dealing with conflict in teams. The examples, case studies and best practices make it worth the read.

As always, feedback is appreciated.

John J Hogan, CHA CMHS CHE CHO

John@Hoganhospitality.com    Office 480-436-0283   Cell 602-799-5375

Hotelier, Speaker, Educator, Author, Expert Witness

 

  •  Co-Founder & CLO, HospitalityEducators.com, Resources in Customer Services, Training, Marketing and Sales, Profitability

 

Christmas Gift Suggestions

TWO SLIGHTLY DIFFERENT LISTS WITH THE SAME INTENTIONS

John J Hogan, CHA CMHS CHE CHO

John@Hoganhospitality.com    Office 480-436-0283   Cell 602-799-5375

Hotelier, Speaker, Educator, Author, Expert Witness

 

A very good introduction for those looking to find the value of “mindfulness.”​

 Get Some Headspace: How Mindfulness Can Change Your Life in Ten Minutes a Day

My son lived in Korea for five years and had communicated a number of Eastern beliefs and practices from his time there and I therefore had a fundamental awareness of the topic of mindfulness through meditation.

The title of this book intrigued me because like many Westerners, I felt a void in certain areas and felt “head space” could be a positive. The author, Andy Puddicombe, is a former Buddhist monk and is recognized as an important mindfulness meditation expert in the UK.

The introduction seems a bit drawn out, but it actually dispels some myths about meditation and introduces the reader to the reasons behind the concepts in the book. It addresses the values and principles of meditation, and the author’s personal experiences.

The book is in sections

1. ‘The Approach’

2. The Practice’

3. ‘The Integration’,

Each of these move the reader from background and general interest to preparing to meditate and then to incorporating the concept of mindfulness into your life.

Along the way are a series of short exercises one can do while reading, which is really a good introduction.

The book is manageable and easy to follow. Personal examples and stories are blended throughout the book and make the topics easier to follow as he is describing them.

He tries to balance the value of meditation between focus and relaxation, which makes the comments on mindfulness more understandable. The focus of “Get Some Headspace” is a greater awareness and understanding of ourselves and those we interact with. It focuses on finding our inner self, choosing how we see life and how we communicate and communicate with others

Puddicombe declares that meditating just ten minutes a day increases productivity, clarity and focus, reduces stress and anxiety, and helps with weight loss, improves sleep and personal relationships. He quotes research on increased blood flow and physical changes in the part of the brain that helps to control emotions and behavior and that mindfulness training can effectively treat certain addictions and eating disorders. There are claims of enhanced performance, in making sleep easier, and in a series of other improvements in cognitive skills and reducing the intensity of negative emotions, anxiety and harmful stress.

In reading books that claim to be life changing, it is always a challenge to write a meaningful and early review until one gets to judge the lasting benefits. The author’s website includes 10 free audio mediation sessions, which are supportive in trying to learn the how and why of the 10 minute habit.

I rate a 4 Star, and feel that “Get Some Headspace” is a very good introduction for beginners those looking to find the value of “mindfulness.”

John J Hogan, CHA CMHS CHE CHO    John@Hoganhospitality.com

Office 480-436-0283   Cell 602-799-5375

Hotelier, Speaker, Educator, Author, Expert Witness

John J. Hogan, CHA CMHS CHE CHO

Speaker, Author, Expert Witness, Hotelier,Educator

GUEST BLOG Lodging Leader Podcast #005 | What Makes a Leader with John Hogan

Please join Lodging Leaders Podcast founder Jonathan Albano with this link:

http://lodgingleaders.com/005-what-makes-a-leader-with-john-hogan/

John J. Hogan, CHA CMHS CHE CHO is a career business professional and educator who has held senior leadership with responsibility in several organizations involving operational, academic and entrepreneurial enterprise. He has demonstrated competencies as a strong leader, relationship builder, problem solver and mentor and is frequently invited to speak at franchise meetings, management company and hospitality association industry events. He also acts as an expert witness in both research and testimony in hospitality industry related cases.

Background:

John has been a part of the hospitality industry his entire adult life. He started out as a teenager at a seasonal summer resort in Vermont and shares that his emotion towards the spirit of hospitality was very profound from the beginning. John studied hospitality at University of Massachusetts and over the last 40 years has worked with companies of all sizes ranging from smaller family owned large to large independents, to niched, to corporate and franchises. He feels it is an exciting, never boring, always changing industry.

Resources & Links:

For book recommendations, go to:

https://hoganhospitality.wordpress.com

Leadership:

John decided to take on his first leadership role because it felt right to him. In his experience, he learned that one can’t be afraid to make mistakes – because you’re going to. It’s about making mistakes but not the same mistakes. It’s about knowing a good amount about everything but not needing to know everything while learning how to delegate because you CAN’T do it all alone. It is important to TRUST others and give them the tools they need for the overall success of the company.

So, what makes an effective leader? According to John, “Management is doing things right whereas leadership is doing the right things.” Leaders know how to take you through to the next level.

Are leaders born or made?

What are the common pitfalls hoteliers face today and how can they be avoided?

In working with local businesses and CVB’s. How does one drive reservations there?

Improving ADR:

How can Hoteliers increase their spend for guests?

What was a defining moment in your career?

What are some personal habits contributing to your success?

 

Hospitality Educators was created by John and his partner Kathleen in 2010 as a membership site.  It is a resource site. Parting advice: Keep your enthusiasm. Keep your focus. Enjoy what it is you do and regularly figure out how you can get 10% better this month. Within the year you will 100% be there!

Thanks for Listening!

Thanks so much for joining us again this week. If you have some feedback you’d like to share, leave a note in the comment section below!

If you enjoyed this episode, please share it using the social media buttons at the bottom of the post.

Also, please leave an honest review for The Lodging Leaders Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They really do matter in the rankings of the show, and I read each and every one of them.

And if you haven’t done so already, don’t forget to subscribe to the show on iTunes. It’s FREE. All it means is that you’ll automatically be notified when the next episode is released. There are options for subscribing on Apple and Android devices!

Until the next …

John J Hogan, CHA CMHS CHE CHO    John@Hoganhospitality.com

Office 480-436-0283   Cell 602-799-5375

Hotelier, Speaker, Educator, Author, Expert Witness