An easy to read book, but it does require time to absorb the messages
1. Changing the world requires game changing roles
2. The secret structure behind the approach of four iconic entrepreneurs
3. Being the change requires a trans formative framework
4. The game of changing the game: using domains archetypes and communities of practice to foster change.
For hoteliers and professionals in the service industries, these lessons offer specific suggestions on how we might approach our issues.
The individuals chosen in the stories were not all well liked, but they did all achieve success. Carol Stanford, the author, has worked with a variety of large and well known companies and universities and shows how the people in the theses success stories became icons in today’s instant communication world.
This book is best digested over a number of reading days, so the messages can sink into our subconscious for interpretation.
Dr. John Hogan CHA CMHS CHE CHO
Dr. John Hogan CHA CMHS CHE CHO and Kathleen Hogan MBA CHO are the co-founders of HospitalityEducators.com, which was created in 2010 to be a resource for hotel owners and professionals as they sought to improve market share, occupancy, operational efficiency and profitability. The husband and wife team are transitioning the original membership site concept and evolving the business model today to a focused resource offering consulting, training, and individualized support to both hospitality and other service businesses. Services include keynote addresses workshops, online support, metrics measurement, marketing and customer service from a group of more than a dozen experienced professionals. While continuing to serve hospitality, the demand for these types of services is growing and can be personalized.
John Hogan is also the principal of HoganHospitality.com, which provides a range of expert professional services for hotel owners, including professional development for organizations, training, consulting and expert witness services.
Contact information: Kathleen Hogan 480-436-0283, John Hogan 602-799-5375 or firstname.lastname@example.org