One of the professional development programs segments we teach in many of our programs is understanding the difference between leaders and managers. While I am in the hospitality and service industry, I have come to realize that every business has the need for both and both management and leadership each have distinctions.
The Leader’s Code by Donovan Campbell is an easy to read, 200 page book. Divided into eight segments, this former marine officer in all management consultant addresses where he considers primary distinctions in what makes leadership real.
While most businesses understand the term “Mission”, the author defines it as including service, ethics and action. Humility and accepting criticism are the heart of chapter two and a commitment to excellence is the message in chapter three.
Kindness is not often discussed in most leadership books, yet Campbell does an excellent job in chapter four describing the need for this for team leaders today. One would expect Discipline to be a trait for leaders, and chapter five contrasts ethics, kindness, and strengths.
Chapter six and seven discuss Courage and Wisdom, and he offers logical ways to analyze and develop those two traits.
The final chapter discusses the Servant-Leader, which is not easy to understand for many people because today’s fast paced economy and instant gratification tend to give the impression of serving one’s own interests.
Each chapter includes reflection, focus questions and a summary that are excellent recaps. This book can be read at one sitting, but I recommend it be done one chapter at a time to allow that message to sink in.
I strongly recommend this book by Captain Campbell and I intend to include it in my recommended reading for my professional certification and development classes.
Dr. John Hogan CHA CHE CHO
Success does not come by accident or chance.
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John Hogan is a successful hospitality executive, educator, author and consultant and is a frequent keynote speaker and seminar leader at many hospitality industry events. He is CEO and Co-Founder of www.HospitalityEducators.com , which delivers focused and affordable counsel in solving specific challenges facing hospitality today.