What are Your Core Values? | Recommended Reading from HospitalityEducators.com

When Core Values Are Strategic: How the Basic Values of Procter & Gamble Transformed Leadership at Fortune 500 Companies
When Core Values Are Strategic: How the Basic Values of Procter & Gamble Transformed Leadership at Fortune 500 Companies
by Rick Tocquigny
 
5.0 out of 5 stars Highly recommended, whatever your industry or company size!
When Core Values Are Strategic: How the Basic Values of Procter & Gamble Transformed Leadership at Fortune 500 Companies

There seems to be a recent trend of books featuring retired or former executives of major companies sharing their experiences, successes and yes, even shortcomings.

This book is one of them and I find this one to have many positive features.

Without a doubt, Procter & Gamble has been a mainstay in successful companies and has positioned itself as a force in developing leadership both internally and other organizations, be they small or Fortune 500 Companies

The authors sought to identify through stories and illustrations how Proctor & Gamble achieved its long term successes. Rick Tocquigny and Andy Butcher measured quantitative research from a large P&G alumni from around the world and found many similarities in values and commitment, which one would I imagine is how they arrived at the book title.

Many of the interviews contain values that are motivating, at times inspiring and that offer non P&G professionals a sense of their own values as well. These interviews and stories from P&G leaders on their professional experiences reveal what they learned while part of the Proctor & Gamble team, as well as how it affected their lives after they left.

The book could at times seem almost monotonous and repetitive, as almost each of the 36 featured leaders share their almost identical values of teamwork, vision, integrity, leadership, and responsibility by accountability, yet it is these values that has made P&G and these individuals unique in a world that seems to be moving towards a selection of bland commodity choices.

The 36 stories are split among six segments, but none of them differ in importantance:

1. Sustaining Industry Leadership
2. Applying Core Values for Capability
3. Core Values and Teamwork
4. Core Values Drive Vision
5. Doing the Right Thing
6. Changing Lives

The authors allow the leaders the options to share their own message in their own way, yet each does tie back to the values theme. They include the need for ongoing and continuing professional development for people throughout an organization, as well as the need for leaders to “walk the walk” of leadership by example.

I cannot say that I had given P&G much thought as it was not in my industry of career choice, but this book is an excellent resource.

Highly recommended!

Dr. John Hogan CHA CHE CMHS CHO
HospitalityEducators
Hogan Hospitality

Success does not come by accident or chance.

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KEYS TO SUCCESS  is the umbrella title for my 2011-2012 programs, hospitality services and columns. This year’s writings focus on a variety of topics for hotel owners, managers and professionals including both my “HOW TO” articles, HOSPITALITY CONVERSATIONS™, Lessons from the Field™, Hotel Common Sense™ , THE P-A-R PRINCIPLE™  and Principles for Success.

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John Hogan is a successful hospitality executive, educator, author and consultant and is a frequent keynote speaker and seminar leader at many hospitality industry events. He is CEO and Co-Founder of www.HospitalityEducators.com , which delivers focused and affordable counsel in solving specific challenges facing hospitality today.
www.HospitalityEducators.com  is a membership site offering a wide range of information, forms, best practices and ideas designed to help individual hoteliers and hospitality businesses improve their market penetration, deliver service excellence and increase their profitability.

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