People who made a difference in our lives and impacted our careers
There is one section of HoganHospitality.com that I have begun to allow me the opportunity to “reflect” on some of those people who have positively impacted my career. While these reflections will be of people that I have known, I encourage you to think back on the people who contributed to the person you are today.
“Our business life is not to get ahead of others,
but to get ahead of ourselves…
to break our own records, to outstrip our yesterdays by our today,
to do our work with more force than ever before.”
Stewart B Johnson
This is a reflection on a high school teacher who influenced me in ways I could not anticipate at the time.
5. Brother Robert Michaud,
formerly of Prevost High School, Fall River, Mass
We all are influenced by teachers at some point in our life. Brother Robert was on the faculty of an all male Christian high school in southeastern Massachusetts when I attended. My recollections was that this man, while always cordial, was not particularly outgoing and did not interact with many students outside of the classroom. An important fact for me is that I do know that I find his influence remains with me to this day. As an English instructor, he insisted on sharing writing styles, challenging ideas, thought processing and exposure to many authors, poets and writers of many nationalities and generations. I still recall the frustration of a high school junior rewriting an essay or term paper because this instructor insisted that I was capable of better and more. While the frustrations were real, the resulting better work was also real.
There were other faculty members who influenced and/or inspired me over the years, particularly at the university level, but this one professional who demanded clarity, focus and substance in writing left an indelible sense of appreciation to me in my work as an educator, author, speaker, and hotelier.
I hope and believe that I said “thank you” formally to Brother Robert after I left high school, and I do know that he was an informal mentor to many of my classmates in the areas of writing and communication. The high school merged years ago with another following a devastating fire that was a total loss and Brother Robert has long since retired. I will always appreciate his insistence on quality and his tenacity to drive each of us to just a bit more than we thought we were capable of.
4. Roy Dunfey – Dunfey Hotels
3. Natividad Cruz – Sheraton Boston
2. Louise Avery – Ahead of Her Time – Avery Vermont Inns
1. “Al Wrisley, PhD, Professor in Hotel, Restaurant and Travel Administration at the University of Massachusetts,
Success in hotels and hospitality does not come by accident or chance.
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|KEYS TO SUCCESS is the umbrella title for my 2012 programs, hospitality services and columns. This year’s writings focus on a variety of topics for hotel owners, managers and professionals including both my “HOW TO” articles, HOSPITALITY CONVERSATIONS™, Lessons from the Field™, Hotel Common Sense™ , THE P-A-R PRINCIPLE™ and Principles for Success.|
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John Hogan is a successful hospitality executive, educator, author and consultant and is a frequent keynote speaker and seminar leader at many hospitality industry events. He is CEO and Co-Founder of www.HospitalityEducators.com , which delivers focused and affordable counsel in solving specific challenges facing hospitality today.
www.HospitalityEducators.com is a membership site offering a wide range of information, forms, best practices and ideas designed to help individual hoteliers and hospitality businesses improve their market penetration, deliver service excellence and increase their profitability.
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