Recommended Reading From HospitalityEducators.Com| Swim with the Sharks: Without Being Eaten Alive

Recommended Reading From HospitalityEducators.Com

Swim with the Sharks: Without Being Eaten Alive; Outsell, Outmanage, Outmotivate and Outnegotiate Your Competition
by Harvey Mackay

by Dr. John Hogan, CHE CHA CMHS
July 24, 2011

Harvey MacKay has written a number of best selling books on business, networking, successful living and enjoying life.

I have always found the particular message in this book focused and energizing. I appreciate its direct simplicity and I have found the focus on personal accountability to work in my career.

The general news media has taken the approach of broadcasting much of its economic news in the most negative and depressing means as possible.

While there continue to be serious challenges in hospitality business levels, there are also offsetting success stories.

  1. Determination.
  2. Goal Setting
  3. Concentration
  4. Perseverance

That’s all it takes to be successful.

MacKay’s simple four steps identify that special times require special efforts:
We all need a goal and something to reach towards.

Think about it

Success does not come by accident or chance. Contact us for assistance or 602-799-5375 was created to help hospitality businesses address problems via a training and information resource site to help you increase your Hotel’s revenue, market share and profitability.  With more than 700 pages of tips, guides, best practices, strategies, plans, budgets, videos and resources, is the number 1 website for independent hotel owners and managers.  This site can help you solve your problems now!      Read More 

Special Anniversary Pricing For a Limited Time in July 2011
Code RFS35

Use The Reader Feedback Special for a 25% discount to regular membership

Hospitality Tip of the Week™:
Focus on Thinking

One of the basic causes for all the trouble in the world today is that people talk too much and think too little. They act impulsively without thinking. I always try to think before I talk.

Margaret Chase Smith (1897 – 1995) Senator from Maine

KEYS TO SUCCESS  is the umbrella title for my 2011 programs, hospitality services and columns. This year’s writings focus on a variety of topics for hotel owners, managers and professionals including both my “HOW TO” articles, HOSPITALITY CONVERSATIONS™, Lessons from the Field™, Hotel Common Sense™ , THE P-A-R PRINCIPLE™  and Principles for Success.

Feel free to share an idea for a column at   anytime or contact me regarding consulting, customized workshops, speaking engagements … And remember – we all need a regular dose of common sense,

John Hogan is a successful hospitality executive, educator, author and consultant and is a frequent keynote speaker and seminar leader at many hospitality industry events. He is Co-Founder of , which delivers focused and affordable counsel in solving specific challenges facing hospitality today.

Consulting Expertise and Research Interest

  1. Professional Development for the Organization and the Individual
  2. Customer Service
  3. Making Cultural Diversity Real
  4. Developing Academic Hospitality programs
  5. Medical Lodging Consulting
  6. Sales Management and training
  7. Turn-around and revenue management

If you need assistance in any of these areas or simply an independent review or opinion on a hospitality challenge, contact me directly for a prompt response and very personalized attention.  is a membership site offering a wide range of information, forms, best practices and ideas designed to help individual hoteliers and hospitality businesses improve their market penetration, deliver service excellence and increase their profitability.
Your Hospitality Resource for the Hotel Owner, Innkeeper, Manager and Hospitality Industry Associations.

Contact:  John Hogan, CHE CHA CMHS
United States – Phoenix, Phone: 602-799-5375

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