10 things to learn from Japan
We all recall the catastrophe resulting from the tsunami earlier this year in Japan. We @HospitalityEducators.com found these lessons learned to be inspiring and reason for pause and reflection.
1. THE CALM Not a single visual of chest-beating or wild grief. Sorrow itself has been elevated.
2. THE DIGNITY Disciplined queues for water and groceries. Not a rough word or a crude gesture.
3. THE ABILITY The incredible architects, for instance. Buildings swayed but didn’t fall.
4. THE GRACE People bought only what they needed for the present, so everybody could get something.
5. THE ORDER No looting in shops. No honking and no overtaking on the roads. Just understanding.
6. THE SACRIFICE Fifty workers stayed back to pump sea water in the N-reactors. How will they ever be repaid?
7. THE TENDERNESS Restaurants cut prices. An unguarded ATM is left alone. The strong cared for the weak.
8. THE TRAINING The old and the children, everyone knew exactly what to do. And they did just that.
9. THE MEDIA They showed magnificent restraint in the bulletins. No silly reporters. Only calm reportage.
10. THE CONSCIENCE When the power went off in a store, people put things back on the shelves and left quietly
Compiled and shared from Girish Sharma , Unicell Holdings, Inc Lake Mary, Florida – 32746 USA Tel# 1-407-330-9696. (Ext 103)
Please share your thoughts on this or other topics. As always, comments and feedback are welcome
John J Hogan, Ph.D. CHA CHE CMHS Mobile 602-799-5375 Hotelier, Speaker, Educator, Columnist
Principal, www.HoganHospitality.com Your Hospitality Resource for the Hotel Owner, Innkeeper, Manager and Hospitality Industry Associations.
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