Observations from HospitalityEducators.com| 10 things to learn from Japan

10 things to learn from Japan

We all recall the catastrophe resulting from the tsunami earlier this year in Japan. We @HospitalityEducators.com found these lessons learned to be inspiring and reason for pause and reflection.

1. THE CALM    Not a single visual of chest-beating or wild grief. Sorrow itself has been elevated.

2. THE DIGNITY    Disciplined queues for water and groceries. Not a rough word or a crude gesture.

3. THE ABILITY    The incredible architects, for instance. Buildings swayed but didn’t fall.

4. THE GRACE    People bought only what they needed for the present, so everybody could get something.

5. THE ORDER    No looting in shops. No honking and no overtaking on the roads. Just understanding.

6. THE SACRIFICE    Fifty workers stayed back to pump sea water in the N-reactors. How will they ever be repaid?

7. THE TENDERNESS    Restaurants cut prices. An unguarded ATM is left alone. The strong cared for the weak.

8. THE TRAINING    The old and the children, everyone knew exactly what to do. And they did just that.

9. THE MEDIA    They showed magnificent restraint in the bulletins. No silly reporters. Only calm reportage.

10. THE CONSCIENCE    When the power went off in a store, people put things back on the shelves and left quietly

Compiled and shared  from Girish Sharma , Unicell Holdings, Inc   Lake Mary, Florida – 32746 USA Tel# 1-407-330-9696. (Ext 103)

Please share your thoughts on this or other topics. As always, comments and feedback are welcome

John J Hogan, Ph.D. CHA CHE CMHS         Mobile 602-799-5375 Hotelier, Speaker, Educator, Columnist

Principal, www.HoganHospitality.com  Your Hospitality Resource for the Hotel Owner, Innkeeper, Manager and Hospitality Industry Associations.

 Co-Founder of www.HospitalityEducators.com  A membership information site committed to making YOUR HOTEL MORE PROFITABLE!

HospitalityEducators.com has become the #1 website for independent hotel owners and managers, with more than 600 resources available to members.

2011 Keys to Success Programs are results driven sessions, aimed at building competitive advantage.   Details can be found at both sites.

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