How to Make Your Hotel More Profitable – Tip #7 from

7.  Create and Use Incentives to Make Your Successful Staff
Enjoy Their Work More, while you reduce turnover

This resource began with definitions of the words “profits” and “profitability. ”

Those words and sentiments are not for hotel owners and managers alone. There are many incentive programs in the marketplace, dealing with everything from attendance to projects completed on time to sales to sharing savings on ideas submitted by staff.

The site has segments specifically dealing with this topic and offers a range of ideas on recognition and awards programs that aim to cover a wide range of your staff.

In addition to those ideas, include cross-training as a benefit that is of interest to many staff.

  • Cross-training breaks the monotony of some jobs and can provide others the opportunity for potential promotion and/or additional compensation.
  • It can help keep the number of full time equivalent (FTEs) lower, as people can assist each other when needed.
  • Reducing turnover is a proven step to controlling manageable expenses.
Dr. John Hogan, CHE CHA working with attendees at the award winning TH&LA Short Course

Feel free to share an idea for a column at anytime or contact me regarding consulting, customized workshops, speaking engagements … And remember – we all need a regular dose of common sense.

John Hogan is a successful hospitality executive, educator, author and consultant and is a frequent keynote speaker and seminar leader at many hospitality industry events.  He is Co-Founder of a consortium ( of successful corporate and academic professionals delivering focused and affordable counsel in solving specific challenges facing hospitality today. is a membership site offering a wide range of information, forms, best practices and ideas designed to help individual hoteliers and hospitality businesses improve their market penetration, deliver service excellence and increase their profitability. Individuals wishing to contribute materials may send them Special introductory pricing is in effect for a limited time that also includes a complimentary copy of LESSONS FROM THE FIELD- A COMMON SENSE APPROACH TO EFFECTIVE HOTEL SALES.

Dr. John Hogan, CHE CHA CMHS          United States – Phoenix, Phone: 602-799-5375 Email:


One thought on “How to Make Your Hotel More Profitable – Tip #7 from

  1. One of the keys for saving money is using creative incentives. It is very important for employers to create a path towards success. For example, employers can offer training and education. That I believe is an even a better incentive than financial incentives.

    “Give someone a fish and you feed him for a day; Teach someone to fish and you feed him for a lifetime.”

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